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Company

5 Ways BRCGS Accreditation Strengthens Browns Distribution and What It Means for You

Browns Distribution has proudly held BRCGS Storage & Distribution accreditation since 2023 , and we’re delighted to have gone through our third accreditation audit, a testament to the hard work and dedication of our whole team. BRCGS (Brand Reputation through Compliance Global Standards) is one of the most globally recognised benchmarks for safety, quality and compliance in the supply chain. Achieving an AA+ grade under the BRCGS Storage & Distribution standard places Browns Distribution in the highest tier of accredited operators. The “+” denotes that our audit was completed unannounced, meaning our systems, controls and day-to-day practices were assessed exactly as they operate at any given time. This level of scrutiny demonstrates that compliance, safety and quality are embedded into our everyday operations, not just prepared for audit day. For customers, an AA+ grade provides added assurance that you’re working with a partner whose standards are consistently upheld, operationally mature and trusted by the most demanding global brands. 1. It Provides Independent Validation of Our Quality and Safety Standards Achieving BRCGS accreditation isn’t a rubber stamp, it’s a rigorous third-party audit of everything from operational policies to hygiene controls and traceability processes. This means that an objective expert reviews how we manage safety, quality and risk on your behalf. It’s not just our word, it’s verified excellence. For our customers, that translates into confidence in the safety and integrity of products stored and moved through our facilities, whether it’s short-term pallet storage or complex fulfilment operations. 2. It Drives Continuous Improvement Across Our Operations BRCGS isn’t a one-and-done checklist. The standard actively promotes a culture of continuous improvement, with internal audits, performance reviews and root-cause analysis built into the process. For Browns, that means we don’t just maintain standards, we elevate them. Our processes evolve to become more efficient, resilient and agile, helping us stay ahead of risks and deliver improved service levels every day. 3. It Enhances Supply Chain Transparency and Efficiency Meeting the BRCGS Storage & Distribution standard helps streamline how we run our supply chain. From expertly documented procedures to robust quality assurance systems, BRCGS gives us a framework that limits errors and increases reliability. That benefits customers by reducing paperwork, improving responsiveness and ensuring higher standards of consistency in how goods are handled, stored and distributed across our network. 4. It Strengthens Market Access and Supplier Confidence BRCGS certification is widely recognised and often required by major retailers, manufacturers and food service organisations around the world. For Browns, holding this accreditation including an AA+ grade at our Distribution House facility, reinforces our ability to participate in competitive procurement processes and partner with larger supply chain partners. For customers, this means: Faster onboarding and supplier vetting Fewer duplicate audits Access to markets and contracts that require BRCGS compliance through their supply chain It's a value-add that helps your business grow with us. 5. It Builds Trust, Reputation and Long-Term Resilience In today’s landscape, supply chain assurance isn’t optional, it’s expected. BRCGS certification signals to your customers and stakeholders that you choose partners committed to excellence. For Browns, that trust has helped us build a reputation for reliable, professional storage and distribution solutions. For our customers’ customers, it means peace of mind: their products are being expertly handled in safe, compliant environments that meet global standards. BRCGS accreditation isn’t just a badge, it’s a comprehensive framework that underpins how Browns Distribution operates every day. It: Provides independent quality assurance Encourages continuous improvement Enhances supply chain efficiency Expands market access Builds trust and resilience Together, these benefits make us a stronger partner for your business and support you in delivering excellence through your own supply chains. Whether you need secure pallet storage, compliant food-grade handling, or a distribution partner you can rely on day in and day out, our BRCGS AA+ accreditation gives you added assurance that Browns Distribution operates to the highest global standards, consistently, not just on audit day. If you’d like to learn more about our accredited processes or discuss how we can support your supply chain, our team would be happy to help.

Company

Top Marks Again for Distribution House in Latest BRCGS Audit...

Browns Distribution is proud to announce that we have achieved AA+ accreditation under the BRCGS Global Standard for Storage and Distribution , the highest possible award status, and a mark of excellence in logistics, quality, safety and compliance. BRCGS is one of the world’s most respected logistics standards for product safety, hygiene, operational controls and quality processes. The AA+ grade carries particular significance, as it can only be achieved through an unannounced audit, confirming that Browns consistently meets these high standards across our warehouse operations, pallet storage and distribution services. For our customers, this accreditation provides confidence that their products are handled, stored and distributed under the most outstanding conditions. Commitment to Quality and Operational Excellence To achieve an AA+ result is something the entire team is proud of. It reflects how we operate every single day. Keeping our facility clean, organised and compliant, and following clear, robust processes isn’t about preparing for an audit, it's just how we work. Luke Cobden, Warehouse Manager Luke added that the accreditation recognises not only the processes in place, but also the culture of quality, discipline and continuous improvement that drives the business forward. What BRCGS AA+ Means for Customers Achieving BRCGS AA+ accreditation means: Validated product safety and handling standards Enhanced traceability and quality control Confidence for customers in regulated and non-regulated sectors Reliable warehousing and logistics practices supported by robust systems For businesses looking for a trusted storage and distribution partner in the UK, Browns’ AA+ certification demonstrates our commitment to delivering reliable, high-quality logistics solutions. To find out more about how Browns Distribution’s BRCGS AA+-accredited services can support your supply chain, contact our team today.

Company

National Apprenticeship Week at Browns: Jade's Journey

It’s National Apprenticeship Week, and to celebrate, we caught up with one of our recent graduates about their apprenticeship experience. Jade Gorman, Customer Support Supervisor, recently completed her Level 3 Customer Service Specialist apprenticeship, achieving a distinction in all aspects of the qualification. National Apprenticeship Week is a yearly celebration of apprenticeships across the UK and the positive impact they have on both individuals and businesses. It highlights how apprenticeships help people gain recognised qualifications, build confidence, and develop real workplace skills while earning, and supports organisations to grow skilled and motivated teams. At Browns, we’re proud to support apprenticeship programmes that help our people develop, progress and build long-term careers within the business. By investing in development opportunities such as apprenticeships, we enable our teams to grow their skills and confidence, while continuing to strengthen the high level of service we provide to our customers. Let’s hear what Jade has to say about her learning experience at Browns... What made you first interested in completing an apprenticeship in customer service? I enjoy learning new things and taking on challenges and I believe that gaining additional qualifications creates more opportunities. What new skills did you gain that you didn’t expect to learn? I developed more patience especially within maths as the course required us to complete numerous sessions. What skills do you use every day that you learned during your apprenticeship? I feel the skills I gained from my apprenticeship have helped me with my problem-solving, prioritisation, and better communication with colleagues. I feel more confident now in dealing with new situations that may arise. How do you feel Browns supported you with completing your apprenticeship? I was very lucky to have such a supportive team, especially Kerry and Nicola who made time for me to complete my work and offered coaching and guidance whenever I needed it. What was your biggest achievement during the apprenticeship? My biggest achievement was gaining a distinction in all aspects of the course and successfully completing my qualification to this grade. What was the biggest difficulty you had to overcome during the apprenticeship? As maths and numeracy isn’t my strongest subject, this area was definitely the one I struggled with the most, but I got through it with perseverance and a strong mindset. How has completing the apprenticeship helped with your confidence at work? The apprenticeship has built my confidence. I now feel more comfortable taking on new challenges and trusting my ability to complete tasks effectively without the self-doubt. How has your apprenticeship helped you to grow outside of work, not just in your role? This has boosted my confidence and shown me that I can achieve anything if I truly put my mind to it. In three words, how would you describe your apprenticeship experience at Browns? Challenging, rewarding, achievement. Would you recommend completing an apprenticeship at Browns? Yes, it creates more opportunities for you and gives you the chance to learn new things along the way - another string to your bow, as the saying goes! What would you say to someone thinking to complete a similar apprenticeship? Go for it! Nothing ventured, nothing gained. At Browns, we are committed to supporting our people to develop and progress throughout their careers. We encourage ambition, continuous learning and personal growth, and we aim to provide opportunities that help individuals take the next step in their development. We believe that investing in our employees helps us build long-term relationships, strengthen our teams and maintain the high standards of service our customers expect. You can learn more about National Apprenticeship Week, here .

Company

Celebrating Jade and Jackson’s Apprenticeship Success

At Browns Distribution, we believe that when our people grow, the business grows with them. That’s why we’re always proud to celebrate team members who want invest in their own development and take the next step in their careers. Recently, two of our colleagues, Jade and Jackson, completed their apprenticeships, and both have plenty to be proud of! Jade – Customer Service Specialist Apprenticeship Jade joined Browns in 2017 and works as a Customer Support Supervisor. She has successfully completed her Level 3 Customer Service Specialist apprenticeship, achieving distinctions across all key areas. This is a fantastic achievement and a real reflection of Jade’s hard work, focus, and desire to keep improving. Over the past few years, Jade has developed into a confident leader within our customer support team, consistently setting high standards for herself and others. Alongside this, Jade is well known for her sense of humour and the laughter she brings to the office, helping to create a positive and supportive atmosphere for the whole team. We’re incredibly proud of what Jade has achieved and the positive example she continues to set. Jackson – Team Leader Apprenticeship Jackson has been with Browns since 2022 and works in our warehouse as a Stock Administrator. He recently completed his Level 3 Team Leader apprenticeship, adding valuable leadership skills to his operational experience. Since joining the business, Jackson has grown significantly in his role. His understanding of how the warehouse fits into the wider operation has developed alongside his day-to-day responsibilities, and he’s become a trusted and supportive presence within the team. We’re proud of Jackson’s progress and the dedication he shows to both the business and his teammates. Supporting Positive Development Here at Browns Distribution, we are committed to supporting the positive development of our people throughout their career. Actively encouraging learning, training and progressions through providing opportunities helping to build confidence, develop new skills and reach an individual’s full potential. We understand that when our people develop, so does our business, benefiting from teams with greater capabilities and shared success. A spirit of ambition is something we value highly here at Browns, when team members show this ambition to learn, grow and take on new challenges, they are supported and encouraged to do so. This approach helps to create the culture we admire here at Browns, where people feel motivated to invest in themselves knowing their efforts will be backed up by the business. Further Success Jade and Jackson are not just 2 isolated examples, as we have other success stories and will continue to have these successes. We remain committed to supporting future apprenticeships and development pathways to ensure our people have the tools and encouragement needed to build long-term careers here at Browns. Kerry Wood, Business Relationship Manager said: Jade completed her apprenticeship with commitment, strong work ethic and a genuine willingness to learn. She worked hard to develop her skills and consistently applied her learning in the workplace, showing growing confidence and capability. Her efforts and high standards were recognised through achieving distinctions in all areas of her apprenticeship, which is a credit to her determination and dedication. Well done, Jade! Luke Cobden, Warehouse Manager said: Since completing his Apprenticeship Team Leader course, I have seen a significant and positive change in Jackson’s performance. His operational awareness has improved greatly, and he now demonstrates a much stronger understanding of day-to-day processes and responsibilities. Jackson’s approach to dealing with customers has become more confident and professional, and he communicates clearly and effectively. Overall, he has developed into a more assured and capable team leader, showing a consistently professional approach when supporting and leading the team.

Company

Backing Our Drivers: Improved driver pay backed by long-term investment

We’re proud to be increasing driver pay across the board as part of our long-term strategy to strengthen our driver team and protect service quality for the future. From November 2025, hourly pay for driving staff will increase to: • Class 2 Drivers: £13.50 (3.85% increase) • Class 1 Drivers: £14.75 (7.3% increase) • Class 1 Night Drivers: £15.25 (3.5% increase) Day in, day out, our drivers work to tight delivery windows, manage complex schedules and still deliver a friendly, professional and reliable service Browns is known for. This investment is a clear thank you for that responsibility and the skill it takes to keep palletised freight moving reliably across the country. David Brown Jnr, Managing Director said: This investment isn’t just about pay, it’s about recognising our drivers as professionals and backing the people who keep our service running smoothly. When we look after our drivers, we protect the reliable, high-quality service our customers expect from Browns , and we stay a place where great drivers feel valued, supported and proud to work. More than pay – a wider investment This increase builds on our strong package of perks and benefits, including: • Modern, well-maintained vehicles and equipment • Support and guidance from a dedicated Driver Trainer • Regular ongoing training and CPC support • Funded licence admin fees and driver card renewals • Funded HGV medicals and eye tests • Discounted gym membership • Friendly team culture built on respect and fairness Since 2023, we’ve also made a £5.6m investment in our fleet, bringing in over 30 new tractor units and over 40 new trailers to improve efficiency and reduce downtime. These latest truck models and equipment mean greater reliability for customers, and more comfortable, better-equipped cabs for our drivers out on the road. Why it matters By investing in our people and our fleet, we’re strengthening our driver team and our operation, helping us protect service levels and ensure we continue delivering the dependable, on-time service our customers trust. Join our team If you’re an experienced driver looking for a rewarding career with a family-run company that values its team, we’d love to hear from you. Visit our careers page or contact our recruitment team to find out more about current driving opportunities.

Company

Christmas Schedule 2025

As we head towards the festive season, we want to make sure your freight keeps moving smoothly. Below you’ll find our Christmas 2025 operating schedule, including delivery cut-off dates to help you plan ahead. Planning ahead The run-up to Christmas is one of the busiest times of year for pallet transport across the UK. To keep everything running smoothly, we recommend booking collections and deliveries as early as possible. This helps us make sure your pallets reach their destination on time and schedule. Need support? If you have any questions about your deliveries or need help planning your schedule, our Customer Support Team will be happy to help. You can reach them at 01782 525300 or email info@brownsgroup.co.uk . Last delivery dates table.christmas-cutoff { width: 100%; border-collapse: collapse; font-family: inherit; } .christmas-cutoff th, .christmas-cutoff td { border: 1px solid #ddd; padding: 0.6rem 0.8rem; text-align: left; } .christmas-cutoff thead th { background: #ff4d00; color: #fff; } .christmas-cutoff tbody tr:nth-child(even) { background: #f7f7f7; } Service Booked by Delivered by Eco 48 Hour Monday 22 December Wednesday 24 December Premium 24 Hour Tuesday 23 December Wednesday 24 December Saturday Delivery Tuesday 23 December Saturday 27 December Click here , or the button below to view and download our full schedule and delivery times. Thank you for your continued support throughout 2025. Wishing you a very Merry Christmas, and a Happy New Year, from all of us at Browns.

Company

Celebrating Success at Palletline Beyond '25

We were delighted to recently attend Palletline Beyond 2025 , the network's annual awards evening, hosted at the stunning Celtic Manor Resort in Newport. The event was a fantastic opportunity for our team to get together with fellow Palletline depots and network friends, catching up and celebrating what we've all achieved together over the past year. The venue was the perfect setting for what turned out to be a night filled with great company, good conversation, and plenty of laughter. It was great to see so many familiar faces, share stories, and reflect on the hard work that keeps Palletline at the forefront of pallet distribution across the UK. Guests were treated to a three-course dinner, followed by fantastic evening entertainment that really kept the atmosphere buzzing. The brilliant Patrick Kielty took the stage as both presenter and comedian for the night, bringing with him, his trademark humour and energy. A big congratulations goes out from all of us at Browns to the award winners on the night! From the atmosphere in the room to the fantastic hospitality, it was a great chance for some of the team to let off steam and enjoy a well-earned break from the busy world of pallet transport. We'd like to say a huge thank you to Palletline for putting on such an enjoyable and well-organised event. We're proud to be part of this brilliant network and look forward to another successful year working alongside our fellow members.

Company

Browns Pass Annual Network H&S Audit with Flying Colours

We're proud to announce that we've achieved a perfect 100% score in this year's Palletline Health and Safety Audit, a fantastic result that reflects the hard work our team puts into protecting our people, customers, and palletised freight every single day. Every haulage business operating within the Palletline network is required to pass a detailed annual audit. It's a mandatory process that keeps standards high across membership, checking everything from warehouse procedures and vehicle checks to employee training and safety systems. The audit is carried out to ensure each member meets and maintains strict safety expectations. From forklift checks to manual handling, racking layouts to reporting processes, it's all under the microscope. With pallets constantly moving through hubs, depots, and delivery points, even small oversights can lead to big problems. As the British Safety Council noted in a recent article on Palletline's safety approach , the network is serious about reducing risks and Browns is proud to play our part. Passing with a full 100% score means that: Our warehouse and transport teams are consistently following best practices Our training and systems are robust and working exactly as they should We're contributing to a safer, smarter network for everyone Phill Smith, Driver Training Manager said: As proud members of Palletline, we know safety is a daily focus. Achieving full marks reflects the high standards we set ourselves and the hard work everyone at Browns puts into maintaining a healthy, safe, and compliant environment for our team, visitors, customers and members of the public on the roads and at delivery locations.

Company

10 New Trailers Join Browns Fleet in 70th Anniversary Year

We're excited to have taken delivery of 10 brand new SDC curtainsider trailers - the latest addition to our fleet during our landmark 70th anniversary year. Each trailer carries our refreshed geometric design, anniversary logo, and the line "Moving Distribution Forward Since 1955". It's a simple message that captures what Browns Distribution is all about - helping to keep businesses moving through reliable, responsive palletised freight services. These new trailers have already hit the road, delivering pallets across Staffordshire and right across the UK. The arrival of these 10 trailers marks the latest stage in our ongoing fleet investment programme. Since 2023, we've introduced almost 40 new trailers in total, gradually retiring older models and replacing them with modern, more efficient equipment. A younger fleet brings a number of advantages. It helps us improve fuel efficiency, reduce environmental impact, and maintain the high standards of reliability our customers expect. It also supports our capacity to handle growing demand - with more customers than ever choosing Browns for fast, flexible pallet delivery. Moving Distribution Forward Since 1955 Browns Distribution has been moving goods and supporting UK businesses since 1955. From our beginnings as a local haulier in Staffordshire, we've grown into a trusted nationwide logistics partner. The arrival of our 70th anniversary trailers celebrates that journey - and reflects our ongoing investment in the fleet and service we provide. Whether delivering pallets across Staffordshire or throughout the UK, our fleet is the backbone of our business. And with these new trailers on the road, we're ready to keep goods moving for many more years to come. #Browns70

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