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Easter Weekend Schedule! missing alt!
Company

Easter Weekend Schedule

With Easter just around the corner, we've put together our schedule so you can plan ahead. Avoid delays, service hiccups, and those awkward conversations by getting ahead of the rush. We all know supply chains can be unpredictable, and challenges have a habit of cropping up when you least expect them. If you're expecting a surge in freight volumes, need extra collections, or have changes to your usual freight types, please let us know. Wishing you a relaxing and enjoyable Easter weekend from all of us at Browns! Click here to view and download our full schedule and delivery times.

Celebrating 70 Years: Our story so far...! missing alt!
Company

Celebrating 70 Years: Our story so far...

From a single van delivering school meals and potteryware to a nationwide distribution powerhouse, Browns Distribution has come a long way. As we celebrate 70 years of service, let’s take a journey through our history, filled with hard work, growth, and family values that continue to drive us forward. 1955: A Humble Beginning Browns Distribution was founded in 1955 by Albert Brown, an ex-Army corporal with a strong work ethic. After demobilisation, Albert took on a job as a driver before seizing the opportunity to buy his own van and B licence. What started as a one-man operation quickly expanded, as Albert took on more carriage work, particularly from the pottery industry. His wife, Mrs Dorothy Brown, left her grocery store business to help run the company, turning it into a true family operation. February 1965: Official Incorporation and Expansion We hit a major milestone in 1965 as Browns was officially incorporated as a limited company, A. Brown (Tunstall) Limited. At the same time, the company opened a brand-new storage depot and garage on Connaught Street, Tunstall, further cementing our growth and commitment to service. 1985-1986: ‘We’re Gonna Need a Bigger Boat’ Thirty years in, Browns company had outgrown our original home. In 1985, we moved to a larger site in Ravensdale, providing the space needed for expansion. Just a year later, another major transition took place when David Brown Snr took the reins as Managing Director, ensuring the Browns legacy stayed within the family. Browns also became the primary shirt sponsor for Port Vale FC for the 1986/87 season. Under manager John Rudge, Vale finished twelfth in the table with 57 points, twelve points clear of relegation. Andy Jones had an incredible season, scoring 37 goals in all competitions. 1993: A New Name for a New Era Growth demanded a fresh identity. In 1993, A Brown (Tunstall) Limited officially became Browns Distribution Services Limited. The rebrand reflected our ambition and growing national presence, solidifying our place in the UK’s logistics industry. 1995: The Power of Partnership Browns turned 40 in 1995, and with it came an exciting opportunity - becoming a shareholder member of Palletline, the UK’s first and leading pallet network. This partnership changed the game for palletised distribution, allowing us to offer even greater efficiency and nationwide reach. 2007-2011: The Third Generation By 2007, David Brown Jnr had worked his way through just about every role in the business! So in 2011, he stepped up as Managing Director, bringing fresh ideas and a modern approach to the company. His father, David Snr, became Chairman, and the transition marked the beginning of Browns' third generation of leadership. 2015-2016: A Milestone Celebration and Industry Recognition In 2015, we hit a milestone worth celebrating - our 60th anniversary! To mark the occasion, we invested in our first-ever Scania vehicles, featuring a special anniversary livery. A symbol of both our legacy and our drive to keep moving forward. 2016 was also a year of achievements! Browns was named a finalist in the Motor Transport Haulier of the Year and Customer Care Awards, further cementing our reputation for outstanding service, and in the same year, David Brown Jnr was named Sentinel Young Business Person of the Year. 2017: Building for the Future January 2017 saw the opening of our brand-new warehouse, enhancing key services like Pallet Storage, Pick and Pack, Fulfilment, and eCommerce. With our Warehouse Manager Luke Cobden at the helm, our warehouse operations were ready to reach new heights. 2019-2020: A Digital Leap Forward In 2019, we launched a brand-new website, reflecting our modern approach to logistics. But that wasn’t all - plans were submitted for a state-of-the-art, purpose-built distribution centre, a huge step forward in our long-term vision. And always looking for ways to enhance our service, in 2020 we introduced Moffett mounted forklift trucks, adding flexibility and efficiency to our logistics solutions. 2023: A New Dawn In February 2023, we marked arguably our biggest milestone yet, as Distribution House officially opened its doors. The 87,000 sq. ft warehouse and office complex in Staffordshire was a major step forward for the company, expanding our storage and distribution capabilities with 13,000 racked pallet spaces and modern dock leveller facilities. The site was designed with sustainability in mind, featuring a Solar PV system and a fleet of 100% electric forklifts, helping us reduce our carbon footprint as we work towards greater environmental efficiency. And in May, we unveiled a brand-new livery design to reflect our modern identity, aligning with our investment of £2.2 million into our fleet. 2024: Awards & Industry Recognition March 2024 saw us achieve AA accreditation to the BRCGS Storage & Distribution Standard - the highest possible announced audit status, recognising our excellence in warehouse safety, product integrity, and operational best practices. In June 2024, we welcomed the Secretary of State for Transport to Distribution House for a site tour, where we discussed key industry challenges, including greater clarity on Direct Vision Standard (DVS) requirements and support, reviewing driver licence acquisition and addressing the poor standard of driver facilities across the UK. David Brown Senior won the Lifetime Achievement Award at the 2024 Staffordshire University Business Awards, while Browns was named runner-up in the Business of the Year category. At the UKWA Awards for Excellence, Browns was highly commended as Logistics Service Provider of the Year. We were also finalists in the Motor Transport Awards for the second year running and won the Commercial Growth Award at Palletline’s annual awards. And now, we prepare to celebrate our 70th anniversary. From humble beginnings to a leading force in logistics, Browns Distribution remains built on family values, quality service, and dedication to getting the job done right. Looking for a Trusted Logistics Partner? If you’re looking for reliable, nationwide pallet distribution and warehousing solutions, get in touch with Browns Distribution today.

A Year Of Innovation For Palletline! missing alt!
Industry

A Year Of Innovation For Palletline

Originally published by UK Haulier, Friday 14th Feb 2025. Palletline , the UK’s leading palletised freight distribution network, has further reinforced its market position with the introduction of a host of innovations which are reaping dividends across the network for both members and their customers. Established as the UK’s first pallet network in 1992, Palletline has since been at the forefront of innovation, setting a benchmark for other networks to follow. However, in the past 12 months it has surpassed all others leading the way with the development of a range of solutions to provide a level of visibility and service that is both unique and unmatched in the marketplace. At the vanguard of recent innovations is Palleteyes – the industry’s first forklift-mounted CCTV and scanning system. Palleteyes is a development that has revolutionised the palletised freight sector, delivering the most advanced levels of visibility and traceability in the industry and in turn improving Palletline’s efficiency and hub capacity. The culmination of a £2 million investment, Palleteyes is a game-changing solution which is the most progressive of its kind, setting the bar for technology not just within the pallet network sector but across the logistics industry. Integrated into the company’s forklift truck fleet, Palleteyes utilises the latest advances in CCTV technology, wide-aspect barcode scanners and event processing to deliver the most advanced levels of visibility and traceability in the palletised freight sector. The outcome is improved levels of quality control at the point of unload and reload, with inaccurate scans eliminated, enhanced safety and an improvement in sortation efficiency of more than 15%. Activating within two metres of a pallet, the state-of-the-art system scans a barcode and displays important delivery information including bay location for the forklift driver. Simultaneously, two HD CCTV cameras are activated recording a close-up and wide-angle video of the pallet from unload to bay to reload – giving network members full visibility of their freight at all times via a cloud-based portal. The system also integrates with the forklift’s onboard systems to monitor driver performance and operational productivity, and weighs each load, sounding an automated alarm to prevent drivers from lifting a pallet weighing more than 400kg above a height of 1.2m – in-line with the latest double-deck trailer loading guidelines from the DVSA, HSE and other regulatory bodies. Another technological development, Palletline’s Photo-On-Delivery service, was also launched, placing the network on an equal footing with the more technologically advanced parcels sector and offering more transparency and protection to customers. Operating alongside Palletline’s digital signature capture process, Photo-On-Delivery allows the network’s delivery teams to use their existing handheld devices to capture photos of successfully completed deliveries. Compatible with transport management systems, drivers have the option of taking one or more photos in case of discrepancies. Members across the network are reporting improved efficiency and visibility across their operations as well as new business wins as a result of this latest advanced technology. Gina Helm, Business and Operations Manager of Palletline member Anglia Freight said: “The launch of Palleteyes and Photo-On-Delivery has been a real game-changer for us and our customers. “Not only does it give us significantly enhanced layers of visibility of the freight we’re sending through the Palletline network, but our customers have total peace of mind, knowing their valuable goods can be fully tracked, with on-board forklift CCTV or photographic evidence, at every stage of a consignments journey through the network. “It has not only contributed to our customer retention but has also proved to be a unique selling point that is attracting new customers to our business.” Similarly, Carl Hepworth, Palletline Supervisor at member Expect Distribution said: “The introduction of Palleteyes has been really valuable within our operation, becoming the go-to tool for quick and accurate query resolution. “Plus, we’ve fully integrated the Photo-On-Delivery service into our own standard processes. It has had the added benefit of improving our service to private addresses too, enabling us to deliver to a customer’s pre-agreed secure location, which ultimately reduces the need for redelivery services and gives our customers complete peace of mind.” Palletline Group CEO Graham Leitch said the latest developments are part of Palletline’s programme of innovation as the network maintains its position at the forefront of the palletised freight sector. He said: “The volatility we have seen within our sector over the past 12 months has been unprecedented and therefore maintaining a competitive edge has never been so important. “The benefits of our new initiatives have and will continue to be far reaching, not just to the advantage of our members but also to their customers. “Here at Palletline we pride ourselves on our commitment to pushing the boundaries, ensuring that we remain ahead of our competitors and provide a best-in-class service unmatched by other networks in the industry.” To further extend its offering and provide its members with additional service flexibility, Palletline launched its brand-new Half+ pallet, providing value-for-money for customers who need to transport pallets of up to 1.8 metres in height and 500kgs in weight. Designed for B2B customers, the Half+ pallet meets the needs of retailers and e-commerce brands and is ideally suited for regional and nationwide distribution environments.

70 Years of Browns Distribution: A Year of Celebration! missing alt!
Company

70 Years of Browns Distribution: A Year of Celebration

Seventy years in business is a huge milestone, and we’re making sure it gets the celebration it deserves! From a fresh anniversary look to events throughout the year, we’re looking forward to marking this special occasion with our team, customers, and community. We’re excited to unveil our brand-new 70th-anniversary logo, which will soon appear across our marketing materials, uniforms, and fleet. And that’s not all - keep an eye on the roads as our special 70th anniversary livery rolls out on an initial 10 trailers, set to hit the highways this spring. Later this year, we’ll be bringing together the Browns team, customers, stakeholders, and families for a spectacular anniversary event - a chance to celebrate the people who have been at the heart of our success. Our social media channels have turned back the clock, sharing archive photos, newspaper clippings, and stories from across the decades. Over the coming months, we’ll continue to refresh our branding to showcase different eras of Browns Distribution, highlighting how far we’ve come while looking ahead to the future. As we celebrate our 70th birthday, we’re also proud to recognise another milestone, Stoke-on-Trent’s 100th anniversary since being granted city status by King George V in 1925. To honour both occasions, we’re excited to be working with Stoke-on-Trent City Council and local organisations on a special project that will pay tribute to our home city. Stay tuned for more details! We’d love for you to be part of our celebrations. If you have ideas on how to get involved, want to collaborate, or see an opportunity for a dual-branded initiative, we’d love to hear from you. Get in touch at marketing@brownsgroup.co.uk . Here’s to 70 years of Browns, and many more to come!

Celebrating 40 Years: Georgia Robbins’ Incredible Journey at Browns Distribution! missing alt!
Company

Celebrating 40 Years: Georgia Robbins’ Incredible Journey at Browns Distribution

Last week, we marked a huge milestone at Browns Distribution as we celebrated Georgia Robbins' 40th anniversary with the team! Georgia joined Browns back in 1985, and over the last 40 years, she’s become a key part of our operations. If there’s one thing that’s certain - it’s that Georgia has done it all! Georgia’s journey at Browns began on front-of-house, where she was a friendly and welcoming face at our former Ravensdale site. She later moved into warehouse stock control before taking on roles in our busy transport office - back in the days of paperwork, before computer systems streamlined our operations! Fast forward to today, and Georgia plays a key role in our admin and finance department, managing activities such as payroll, claims, invoicing, and credit control, keeping everything running smoothly behind the scenes. Georgia has worked under three generations of Browns leadership, giving her a knowledge of the business, that may only be rivalled by our second-longest serving team member - Mick Stirzaker! Managing Director, David Brown Jnr, shared his thoughts on Georgia’s milestone: “40 years… What an achievement. Georgia has been a fundamental part of our growth over the years and an outstanding support for me and our wider team. Georgia, thank you for your years of dedicated hard work and support.” At Browns Distribution, we’re incredibly proud to have long serving team members like Georgia, whose loyalty, expertise, and dedication help us deliver outstanding service to our customers. Georgia, thank you for everything, we’d be truly lost without you!

Browns Achieves ISO 9001 Recertification! missing alt!
Company

Browns Achieves ISO 9001 Recertification

We’re excited to share that we have again achieved ISO 9001 recertification, the globally recognised standard for quality management systems. ISO 9001 sets the global standard for quality management, focusing on efficient processes, customer satisfaction, and ongoing improvement. To achieve recertification, our team underwent a rigorous external audit to confirm that our processes meet the highest standards. What this means for you... When a transport and warehousing company like Browns achieves ISO 9001 accreditation, the advantages go beyond internal processes. It directly benefits our customers by ensuring a higher level of service and reliability. Here’s how it makes a difference, in 4 quick points! 1. Reliable Service ISO 9001 ensures that our processes are robust and consistent. For you, this means fewer delays, fewer errors, and deliveries you can depend on, whether it’s a single pallet or a full load. 2. Tailored Solutions for Your Needs With customer satisfaction at its heart, ISO 9001 encourages companies to understand and adapt to your specific requirements. From flexible delivery schedules to bespoke, reliable logistics solutions, you’ll benefit from a service that works for your business. 3. Clear Communication and Accountability Thanks to our ISO accreditation, we have structured systems and processes for tracking, reporting, and resolving issues. This means better communication, transparency, and confidence that your goods are in safe hands. 4. Continuous Improvement ISO 9001 requires us to regularly review and refine our policies and processes. As a customer, you’ll benefit from a supply chain partner that’s always looking for ways to improve, whether that’s faster deliveries, better tracking, or enhanced customer service. To all our team for going the extra mile, and everyone who trusts Browns Distribution as their supply chain partner, thank you. If you’d like to learn more about how we can support your logistics needs, we'd love to hear from you! TL;DR We're recertified to the ISO 9001: Quality standard! This means we've been assessed on how robust our policies and procedures are. ISO 9001 has a key focus on continuous improvement, and putting our customers first. Get in touch if you'd like to discuss our transport and warehousing services!

Browns Colleagues Thrive with Share of £63k Local Authority Funding! missing alt!
Company

Browns Colleagues Thrive with Share of £63k Local Authority Funding

We are delighted to have joined 15 Stoke-on-Trent based companies in creating apprenticeships, thanks to funding from Stoke-on-Trent City Council. Creating 12 apprenticeships across our customer support, transport and warehouse teams, Browns have benefitted from a chunk of the £63,000 grant paid out by the City Council's apprenticeship levy. Councillor Jane Ashworth, Leader of Stoke-on-Trent City Council told DailyFocus: We’ve got a brilliant record of supporting and creating apprenticeships within the city council using our levy. If the money in our levy account is not used every two years, it’s returned to the UK Government. Sadly prior to us taking office the city had to return money to the government for not employing enough apprentices. This led to us approaching local employers to see how we could make sure the money was used to do what it was intended to do. The take-up has been fantastic, and it’s led to more people being able to earn money while learning vital skills on-the-job and through studying. It was vitally important that we sorted this out and got the most out of every penny due to the city and our young people.”  While Darren Simpson, Operations Director, said: We want to express our sincere gratitude to Stoke-on-Trent City Council for its generous support and levy funding for apprenticeships. This investment in training has not only created opportunities for 12 members of our team to learn, grow, and gain practical skills, but it’s also helping to build stronger, more capable workers who will contribute to both Browns and our local economy. The Council’s commitment to apprenticeships is truly life-changing for many, and it reflects the values of inclusivity and progress that make our community so strong. From all at Browns, we thank them for all their support.”

Discussing the challenging road ahead: David Brown Jnr meets with Bank of EnglandDavid Brown Jnr meets with the Bank of England.
Industry

Discussing the challenging road ahead: David Brown Jnr meets with Bank of England

Last week, I had the privilege of meeting with Andrew Bailey , the Governor of the Bank of England , to discuss the significant challenges facing the road transport sector over the next five years. I was joined by Richard Smith, Managing Director of the Road Haulage Association (RHA) , Alex Knowles, Managing Director at Knowles Logistics , and Michael Cundy, Managing Director of Suttons Tankers. We had open and honest discussions about the haulage industry, focusing on the challenges faced by both individual operators and the sector as a whole. These conversations highlighted the significant role our industry plays in supporting the UK economy and its impact on the cost of goods and services nationwide. Andrew was not only receptive to our concerns but also genuinely surprised by some of the headwinds we encounter, particularly the rising costs and market pressures that affect our day-to-day operations. As many of my colleagues know, running a transport company is becoming increasingly expensive. In recent years, record numbers of hauliers have, unfortunately, been forced out of business due to high operating costs and reduced volumes. These issues are compounded by contracts that fail to keep pace with escalating fuel and energy prices and the competitive disadvantages we face within the European market. We emphasised the urgent need for government intervention to reduce the pressure on our sector. Fuel costs alone account for a significant portion of operating expenses (around 31-36% for the average fleet). With the added burden of rising vehicle and maintenance costs, any potential increase in fuel duty would be a devastating blow to many businesses. Several measures were also proposed that the government could adopt to support our industry and deliver wider economic benefits. One key recommendation was the introduction of an essential user rebate, reducing the cost of fuel for commercial vehicles by 15 pence per litre. This would provide much-needed relief to hauliers and bring UK fuel duty levels more in line with those across Europe. As a member of the RHA and a business leader who witnesses these industry struggles first-hand, I was grateful for the opportunity to contribute to this discussion and ensure our sector's concerns are considered in future government decision-making. Something that is essential if we are to secure a stable future for the UK’s road transport industry. David Brown Jnr Managing Director, Browns Distribution

Summer Bank Holiday Schedule! missing alt!
Company

Summer Bank Holiday Schedule

With the Summer Bank Holiday weekend just around the corner, we've put together our schedule so you can plan ahead. Our office will be closed from Saturday through to Monday. If you have any questions before the break, please contact us. From all the team at Browns, we'd like to wish you a relaxing weekend. Date Office Earliest Delivery Friday 23 August Open Next day - Tues 27 Aug Economy - Weds 28/Thurs 29 Aug Saturday 24 August Closed Sunday 25 August Closed Monday 26 August Closed Tuesday 27 August Open Normal operation resumed

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