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18 February 2026Featured

Top Marks Again for Distribution House in Latest BRCGS Audit...

Browns Distribution is proud to announce that we have achieved AA+ accreditation under the BRCGS Global Standard for Storage and Distribution , the highest possible award status, and a mark of excellence in logistics, quality, safety...

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16 February 2026

Contract Logistics: How does it work?

When pallet volumes increase, complexity follows. More routes. More trailers. Greater pressure on service performance, cost control and customer expectations. Browns Distribution supports high-volume businesses with fully managed contract logistics and pallet network solutions built around control, visibility and consistent delivery performance. Whether you’re moving hundreds or thousands of pallets each week, we design logistics operations that reduce friction, protect service levels and give you confidence in every movement. Who our Contract Logistics Solutions Are Designed For Our contract logistics solutions are ideal for businesses that: Ship high volumes of palletised freight across the UK Rely on guaranteed next-day or named-day delivery Want to improve OTIF performance and reduce failed deliveries Need better tracking visibility and faster POD access Are reviewing logistics spend and looking for stronger cost control Prefer working with a proactive logistics partner If your distribution operation feels fragmented, unclear or harder to manage as volume grows, we can help you regain control. What we Deliver We don’t just transport pallets. We manage your full, end-to-end logistics cycle. You benefit from: One logistics partner One key point of contact Clear accountability Structured reporting and performance oversight We take ownership of your pallet distribution operation so you can focus on your wider business. National Coverage Built for High Volume As long-standing shareholder members of the Palletline network , we provide: Full UK pallet distribution coverage Guaranteed next-day and named-day delivery services High-capacity trunking and central hub operations Economy services for less time-sensitive freight This gives you flexibility at scale without losing predictability. Designed for Visibility and Control High-volume logistics only works when information flows properly. Our systems are designed to provide clarity at every stage of the pallet journey: Real-time pallet tracking with live ETAs Digital signature and photo POD on delivery Full scan visibility across the pallet network Automated delivery notifications for customers API or CSV integration for bookings, tracking and POD retrieval Live dashboards showing service performance and trends No chasing for updates. No blind spots. Just reliable, usable data. A Dedicated Contract Manager Every contract logistics customer is supported by a dedicated Contract Manager. Our hands-on operational leadership is focused on protecting performance and driving continuous improvement. Your Contract Manager oversees: Daily service performance and issue resolution Allocation and routing optimisation KPI reporting and regular review meetings Cost visibility and budget monitoring Trailer utilisation and efficiency Health, safety and compliance standards Ongoing operational improvement initiatives You’ll also have access to our wider operations, IT and leadership teams whenever required. Reducing Cost Without Damaging Service High volume creates opportunity when managed properly. We continuously review your operation to identify smarter, more efficient ways to move freight, including: Using guaranteed 48-hour services where aligned with your customer promise Improving trailer fill rates and reducing unnecessary movements Bypassing the network with direct trunking where appropriate Reviewing delivery profiles to smooth peak demand Reducing failed deliveries through better communication and planning The result is a lower cost-to-serve while protecting the customer experience. Integrated Warehousing and Storage Solutions If your pallet volumes don’t always move straight out for delivery, we can support that too. From our BRCGS AA+ certified facility , we offer: Short and medium-term pallet storage Returns and recovery handling Integrated transport from storage to outbound delivery A single, joined-up logistics operation It’s part of a connected contract logistics model, not a bolt-on extra. Why Choose Browns Distribution for Contract Logistics? We specialise in complex, high-volume pallet operations. You get the infrastructure to handle scale, backed by a team that stays close to the detail and accountable for performance. Over 70 years of UK distribution experience Privately owned and family run National fleet and infrastructure Long-standing Palletline shareholder member Proven expertise managing contract logistics and pallet networks A culture built around ownership, consistency and service We don’t force your operation into a standard template, we build logistics around how your business actually works. Typical Results Our Customers See Every operation is different, but contract logistics customers commonly achieve: Improved OTIF performance Fewer missed or failed deliveries Faster access to PODs and tracking information Better communication with their own customers Clearer cost visibility Reduced operational friction A logistics partner that feels embedded within their team Let’s Talk About Your Pallet Operation If you’re reviewing your pallet operations, struggling with visibility or planning for growth, we'd love to talk. We’ll look at your volumes, routes, service requirements and current pressures. Then show you what’s possible. Request a call back Book a logistics review Ask us a question

11 February 2026Company

National Apprenticeship Week at Browns: Jade's Journey

It’s National Apprenticeship Week, and to celebrate, we caught up with one of our recent graduates about their apprenticeship experience. Jade Gorman, Customer Support Supervisor, recently completed her Level 3 Customer Service Specialist apprenticeship, achieving a distinction in all aspects of the qualification. National Apprenticeship Week is a yearly celebration of apprenticeships across the UK and the positive impact they have on both individuals and businesses. It highlights how apprenticeships help people gain recognised qualifications, build confidence, and develop real workplace skills while earning, and supports organisations to grow skilled and motivated teams. At Browns, we’re proud to support apprenticeship programmes that help our people develop, progress and build long-term careers within the business. By investing in development opportunities such as apprenticeships, we enable our teams to grow their skills and confidence, while continuing to strengthen the high level of service we provide to our customers. Let’s hear what Jade has to say about her learning experience at Browns... What made you first interested in completing an apprenticeship in customer service? I enjoy learning new things and taking on challenges and I believe that gaining additional qualifications creates more opportunities. What new skills did you gain that you didn’t expect to learn? I developed more patience especially within maths as the course required us to complete numerous sessions. What skills do you use every day that you learned during your apprenticeship? I feel the skills I gained from my apprenticeship have helped me with my problem-solving, prioritisation, and better communication with colleagues. I feel more confident now in dealing with new situations that may arise. How do you feel Browns supported you with completing your apprenticeship? I was very lucky to have such a supportive team, especially Kerry and Nicola who made time for me to complete my work and offered coaching and guidance whenever I needed it. What was your biggest achievement during the apprenticeship? My biggest achievement was gaining a distinction in all aspects of the course and successfully completing my qualification to this grade. What was the biggest difficulty you had to overcome during the apprenticeship? As maths and numeracy isn’t my strongest subject, this area was definitely the one I struggled with the most, but I got through it with perseverance and a strong mindset. How has completing the apprenticeship helped with your confidence at work? The apprenticeship has built my confidence. I now feel more comfortable taking on new challenges and trusting my ability to complete tasks effectively without the self-doubt. How has your apprenticeship helped you to grow outside of work, not just in your role? This has boosted my confidence and shown me that I can achieve anything if I truly put my mind to it. In three words, how would you describe your apprenticeship experience at Browns? Challenging, rewarding, achievement. Would you recommend completing an apprenticeship at Browns? Yes, it creates more opportunities for you and gives you the chance to learn new things along the way - another string to your bow, as the saying goes! What would you say to someone thinking to complete a similar apprenticeship? Go for it! Nothing ventured, nothing gained. At Browns, we are committed to supporting our people to develop and progress throughout their careers. We encourage ambition, continuous learning and personal growth, and we aim to provide opportunities that help individuals take the next step in their development. We believe that investing in our employees helps us build long-term relationships, strengthen our teams and maintain the high standards of service our customers expect. You can learn more about National Apprenticeship Week, here .

03 February 2026Industry

Palletline: How does a pallet network, work?

Understanding how pallet networks operate is essential for any business that needs to move goods efficiently across the UK and beyond. Whether you’re new to logistics or simply want to deepen your knowledge, pallet networks like Palletline play a huge role in keeping the supply chain running smoothly. Here’s a clear and practical breakdown of how these networks work, from collection to delivery. What Is a Pallet Network? At its simplest, a pallet network is a collaborative transport system made up of independent haulage companies (called members). These members work together to collect, sort, and deliver palletised freight on behalf of customers, all without needing to invest in a fleet or infrastructure of their own. In the UK, Palletline was the first pallet network to be established and remains one of the most trusted. It connects over 96 depots nationwide with an efficient hub-and-spoke model, offering both domestic and European coverage. The Palletline network moves 5 million pallets every year with an exceptionally low damage rate of 0.06% demonstrating the networks focus on careful handling and quality control. With their multi-hub model it reduces unnecessary mileage by millions of miles each year, improving their efficiency and sustainability across the network. How the Pallet Network Works 1. Collection From Your Location Once a pallet delivery is booked, the pallet network alerts the nearest depot to your collection address. A local driver arrives, picks up your pallet, scans it into the system, and brings it back to their depot. 2. Quality Control & Scanning Before the pallet moves any further, it goes through a quality control check. This ensures that all items are packed correctly and safely for transit. 3. Central Hub Sorting From the collection depot, your pallet is transported to the central hub, typically located in a strategic location like Birmingham for Palletline. Here, pallets are unloaded and sorted based on their destination. 4. Destination Depot After sorting, your pallet is forwarded to the depot closest to the final delivery address. Once it arrives, it’s scanned again and prepared for the last leg of the journey. 5. Out for Delivery The final delivery driver loads your pallet onto their vehicle and heads to the delivery address. Modern tracking tools give you real-time updates so you know exactly where your pallet is. 6. Delivery Completed The driver delivers your pallet and confirms delivery, usually with a digital signature capture, completing the journey from your site to your customer. Why Use a Pallet Network? Using a pallet network like Palletline offers several key benefits: Cost Efficiency: Shared transport resources mean lower costs than running your own logistics fleet. Nationwide Reach: Pallet networks provide delivery coverage to nearly all UK postcodes and beyond. Speed & Choice: Options include next-day, economy, or timed delivery services. Full Visibility: Advanced track-and-trace systems keep you informed at every stage. High Service Levels: Member depots follow standardized quality controls to ensure reliability. Behind the Scenes: A Pallet’s Journey It’s easy to overlook everything that happens once a pallet is picked up, but the journey is a finely tuned process: Collection — Driver picks up and scans the pallet. Quality Check — Ensures pallet integrity. Hub Transfer — Central sorting and redistribution. Destination Depot Arrival — Pallet reaches delivery region. Out for Delivery — Final leg begins. Delivered — Goods delivered to the recipient. This structured approach ensures pallets move smoothly through the network, reducing delays and keeping goods secure. Browns Coverage with Palletline At Browns Distribution, we are ideally placed to serve all ST (Stoke-on-Trent) postcodes and CW1 & CW2 (Crewe) postcodes, offering full Palletline collection and delivery services across these regions. Whether you’re dispatching from a business premises in Stoke, shipping stock from Crewe, or receiving pallets at customer sites within these areas, our local expertise means reliable pick-ups, accurate delivery estimates, and excellent customer support every step of the way. Pallet networks like Palletline are the backbone of modern logistics, combining shared expertise, strategic infrastructure, and advanced tracking technologies to deliver goods efficiently across the UK and Europe. Whether you’re shipping locally or internationally, understanding how these networks work will help you make smarter logistics decisions for your business. Ready to move your freight with confidence? Contact Browns Distribution to see how we can support your next pallet delivery!

13 January 2026Company

Celebrating Jade and Jackson’s Apprenticeship Success

At Browns Distribution, we believe that when our people grow, the business grows with them. That’s why we’re always proud to celebrate team members who want invest in their own development and take the next step in their careers. Recently, two of our colleagues, Jade and Jackson, completed their apprenticeships, and both have plenty to be proud of! Jade – Customer Service Specialist Apprenticeship Jade joined Browns in 2017 and works as a Customer Support Supervisor. She has successfully completed her Level 3 Customer Service Specialist apprenticeship, achieving distinctions across all key areas. This is a fantastic achievement and a real reflection of Jade’s hard work, focus, and desire to keep improving. Over the past few years, Jade has developed into a confident leader within our customer support team, consistently setting high standards for herself and others. Alongside this, Jade is well known for her sense of humour and the laughter she brings to the office, helping to create a positive and supportive atmosphere for the whole team. We’re incredibly proud of what Jade has achieved and the positive example she continues to set. Jackson – Team Leader Apprenticeship Jackson has been with Browns since 2022 and works in our warehouse as a Stock Administrator. He recently completed his Level 3 Team Leader apprenticeship, adding valuable leadership skills to his operational experience. Since joining the business, Jackson has grown significantly in his role. His understanding of how the warehouse fits into the wider operation has developed alongside his day-to-day responsibilities, and he’s become a trusted and supportive presence within the team. We’re proud of Jackson’s progress and the dedication he shows to both the business and his teammates. Supporting Positive Development Here at Browns Distribution, we are committed to supporting the positive development of our people throughout their career. Actively encouraging learning, training and progressions through providing opportunities helping to build confidence, develop new skills and reach an individual’s full potential. We understand that when our people develop, so does our business, benefiting from teams with greater capabilities and shared success. A spirit of ambition is something we value highly here at Browns, when team members show this ambition to learn, grow and take on new challenges, they are supported and encouraged to do so. This approach helps to create the culture we admire here at Browns, where people feel motivated to invest in themselves knowing their efforts will be backed up by the business. Further Success Jade and Jackson are not just 2 isolated examples, as we have other success stories and will continue to have these successes. We remain committed to supporting future apprenticeships and development pathways to ensure our people have the tools and encouragement needed to build long-term careers here at Browns. Kerry Wood, Business Relationship Manager said: Jade completed her apprenticeship with commitment, strong work ethic and a genuine willingness to learn. She worked hard to develop her skills and consistently applied her learning in the workplace, showing growing confidence and capability. Her efforts and high standards were recognised through achieving distinctions in all areas of her apprenticeship, which is a credit to her determination and dedication. Well done, Jade! Luke Cobden, Warehouse Manager said: Since completing his Apprenticeship Team Leader course, I have seen a significant and positive change in Jackson’s performance. His operational awareness has improved greatly, and he now demonstrates a much stronger understanding of day-to-day processes and responsibilities. Jackson’s approach to dealing with customers has become more confident and professional, and he communicates clearly and effectively. Overall, he has developed into a more assured and capable team leader, showing a consistently professional approach when supporting and leading the team.

13 January 2026Industry

Why the Midlands Is the Ideal Hub for High-Volume UK Distribution

For businesses managing large volumes of stock, choosing the right distribution hub is a critical strategic decision. Location, infrastructure, and operational capability all play a major role in determining how efficiently goods move through the supply chain. The Midlands and particularly Stoke-on-Trent, has become one of the UK’s most effective hubs for warehousing and contract logistics, offering national reach, excellent transport links, and access to modern warehousing facilities built for scale. Stoke & the Midlands: At the Heart of UK Distribution Geographically, the Midlands sits at the centre of the UK, making it a natural choice for nationwide distribution. From Stoke-on-Trent, businesses can reach: Major cities including Manchester, Birmingham, Liverpool, Leeds, and Sheffield Key motorway networks including the M6, A50, A500, and M1 This central positioning significantly reduces transit times, fuel costs, and delivery miles which is a major advantage for high-volume distribution operations where efficiency at scale matters. Why Stoke-on-Trent Is a Strategic Logistics Location Stoke-on-Trent has quietly become a highly attractive location for logistics and contract warehousing operations, particularly for businesses with national distribution requirements. Key advantages include: Direct access to the M6 — one of the UK’s most important north–south freight routes Strong east–west connectivity via the A50 , linking the North West and East Midlands Lower congestion compared to larger logistics hotspots Competitive operating costs without sacrificing connectivity For businesses moving high volumes daily, fewer delays and predictable transport routes translate directly into improved service levels and cost control. Reduced Delivery Times, Improved Service Levels Operating from a central Midlands hub allows logistics providers to offer: Faster delivery to both northern and southern regions Consistent next-day delivery performance Reduced reliance on satellite depots For large retailers, manufacturers, and e-commerce brands, this means improved OTIF (On-Time, In-Full) performance, fewer exceptions, and a more reliable end-customer experience. Modern Warehousing Built for High-Volume Operations Location alone isn’t enough. High-volume and contract logistics require warehousing infrastructure designed for scale, efficiency, and long-term partnerships . Modern warehousing facilities in Stoke-on-Trent are purpose-built to support: High pallet volumes and fast-moving inventory Scalable storage solutions for long-term contracts Efficient inbound and outbound flows Integrated warehouse management systems (WMS) This combination of space, technology, and process allows logistics providers to handle complex, high-throughput operations without compromising accuracy or control. Supporting Long-Term Contract Logistics Partnerships For businesses entering contract logistics agreements, stability and scalability are essential. A centrally located, modern warehouse allows providers to support: Seasonal peaks and demand fluctuations Business growth without frequent relocations Custom processes tailored to specific client requirements Transparent reporting and KPI management Being based in Stoke-on-Trent enables logistics partners to offer long-term solutions rather than short-term fixes , making it ideal for enterprise-level accounts. Cost Efficiency Without Compromise Compared to traditional logistics hotspots in the South East, the Midlands and Stoke-on-Trent in particular offers a more cost-effective operating environment. Benefits include: Competitive warehousing and labour costs Reduced fuel and mileage expenses due to central routing Lower congestion-related delays Strong local workforce with logistics experience These efficiencies allow logistics providers to reinvest in technology, facilities, and service quality, delivering better value for high-volume clients. A Strong Labour and Skills Base The Midlands has a long industrial and logistics heritage, providing access to a skilled workforce familiar with warehouse operations, distribution, and supply chain management. Working alongside the pottery industry since 1955 , Browns understands what goes into transporting and storing delicate goods. As the Potteries moved away from the pottery industry and into the raw materials and finished goods industry, Browns followed as a service provider for storing and transporting pottery, raw materials and finished goods for the past 70 years. Combined with modern facilities and well-defined processes, this creates an environment where high-volume logistics operations can run reliably and consistently, even at peak demand. Future-Proofing UK Distribution As supply chains become more complex and customer expectations continue to rise, centralisation and efficiency are more important than ever. A Midlands-based distribution model offers: Flexibility to adapt to changing volumes Resilience against regional disruption A strong foundation for national growth For businesses looking to future-proof their UK distribution strategy, Stoke-on-Trent provides the ideal balance of location, infrastructure, and operational capability. Why the Right Location Still Matters In an increasingly competitive logistics landscape, the right distribution hub can be the difference between simply moving goods and delivering a true competitive advantage. With its central UK location, excellent transport links, modern warehousing facilities, and cost-effective operations, Stoke-on-Trent stands out as an ideal base for high-volume and contract logistics.

12 January 2026Insight

Choosing the Right Warehousing Partner in 2026

Happy New Year and welcome to our first blog of 2026! A new year is a great time to review how your supply chain is working and whether your warehousing setup is really supporting your business. Whether you’re managing steady volumes or planning for growth, choosing the right warehousing partner plays a big role in keeping stock moving efficiently and customers happy. In this guide, we’ll cover what warehousing involves, who it’s right for, and what to look for when selecting a warehouse that fits your operation now and in the future. What Is Warehousing and Who Is It For? Warehousing is the storage and management of goods before they are distributed, sold, or delivered to customers. It’s used by manufacturers, importers, wholesalers, retailers, and e-commerce businesses – any organisation that handles physical stock. Some businesses use warehousing to manage seasonal demand or overflow stock. Others rely on it as a long-term solution to support regular distribution. In both cases, third-party warehousing removes the need to invest in buildings, systems, and warehouse staff, while keeping stock accessible when it’s needed. Why Warehousing Matters Warehousing sits at the heart of the supply chain. When it runs smoothly, everything else benefits. The right warehousing partner can help you to: Improve efficiency across your supply chain Control storage and handling costs Maintain accurate stock levels Meet customer delivery expectations Scale without constantly changing facilities But before choosing a warehouse and provider, it’s worth being clear on a few key points: Your stock profile What goods are you storing? Are there size, weight, or handling considerations? Your volumes Average and peak pallet quantities, plus how quickly stock moves. Your location needs Where your customers are based and how often goods need to be moved. Your service levels Inbound, outbound, and any additional services required. Clear answers upfront make the selection process far simpler. What to Look for in a Warehousing Partner There’s no shortage of warehouse space available, but not every facility is right for every business. The ideal warehousing partner should be able to handle your current requirements while leaving room to grow. Key factors to consider include: Suitable space for your pallet sizes and weights Capacity to manage busy periods without disruption Efficient layout and handling processes Strong accreditations and safety standards, such as BRCGS and ISO If your goods require special handling or non-standard pallet sizes, the warehouse needs to be set up for this from the outset. Spending time on this stage can prevent issues later. Questions Worth Asking Before You Commit When comparing providers, these questions can help guide your decision: Is there undercover loading and unloading? Is the warehouse clean, organised, and secure? Are dock levellers in place? Is lighting suitable for safe and accurate handling? What daily throughput can the operation manage? What warehouse management system is used? Is the site secured with CCTV and access controls? Are racking dimensions suitable for your pallets? What stock rotation methods are used? What are the RH&D charges (receipt, handling and despatch)? What are the costs for container unloading if required? Clear, confident answers usually point to a well-run operation. Transparency, Systems, and Site Visits A strong warehousing relationship relies on clarity and trust. Any warehousing provider should be open about processes, pricing, and service levels. Unexpected charges and unclear communication tend to cause problems over time. A site visit is always worthwhile, and something we always advise our potential customers to do. Seeing how stock is received, stored, and despatched gives a much better understanding of how your goods will be handled. Modern warehouse management systems also play a key role, providing real-time stock visibility and accurate reporting to support better decision-making. What Are Typical Warehousing Costs? Pallet storage is usually charged per pallet, per week, with handling charges applied for inbound and outbound movements. However, the warehousing solutions Browns provide are often bespoke, shaped around your volumes, stock profile and operational needs. Location can also affect cost. Warehousing in the South of England, particularly around London, generally attracts higher rates than facilities in the Midlands or North. If you’re reviewing your warehousing setup for 2026 or looking for a reliable long-term warehousing partner, Browns Distribution can help. Our warehousing and storage services are built around secure facilities, experienced teams, and straightforward pricing. Get in touch to discuss how we can support your business this year.

10 November 2025Company

Backing Our Drivers: Improved driver pay backed by long-term investment

We’re proud to be increasing driver pay across the board as part of our long-term strategy to strengthen our driver team and protect service quality for the future. From November 2025, hourly pay for driving staff will increase to: • Class 2 Drivers: £13.50 (3.85% increase) • Class 1 Drivers: £14.75 (7.3% increase) • Class 1 Night Drivers: £15.25 (3.5% increase) Day in, day out, our drivers work to tight delivery windows, manage complex schedules and still deliver a friendly, professional and reliable service Browns is known for. This investment is a clear thank you for that responsibility and the skill it takes to keep palletised freight moving reliably across the country. David Brown Jnr, Managing Director said: This investment isn’t just about pay, it’s about recognising our drivers as professionals and backing the people who keep our service running smoothly. When we look after our drivers, we protect the reliable, high-quality service our customers expect from Browns , and we stay a place where great drivers feel valued, supported and proud to work. More than pay – a wider investment This increase builds on our strong package of perks and benefits, including: • Modern, well-maintained vehicles and equipment • Support and guidance from a dedicated Driver Trainer • Regular ongoing training and CPC support • Funded licence admin fees and driver card renewals • Funded HGV medicals and eye tests • Discounted gym membership • Friendly team culture built on respect and fairness Since 2023, we’ve also made a £5.6m investment in our fleet, bringing in over 30 new tractor units and over 40 new trailers to improve efficiency and reduce downtime. These latest truck models and equipment mean greater reliability for customers, and more comfortable, better-equipped cabs for our drivers out on the road. Why it matters By investing in our people and our fleet, we’re strengthening our driver team and our operation, helping us protect service levels and ensure we continue delivering the dependable, on-time service our customers trust. Join our team If you’re an experienced driver looking for a rewarding career with a family-run company that values its team, we’d love to hear from you. Visit our careers page or contact our recruitment team to find out more about current driving opportunities.

08 October 2025Company

Christmas Schedule 2025

As we head towards the festive season, we want to make sure your freight keeps moving smoothly. Below you’ll find our Christmas 2025 operating schedule, including delivery cut-off dates to help you plan ahead. Planning ahead The run-up to Christmas is one of the busiest times of year for pallet transport across the UK. To keep everything running smoothly, we recommend booking collections and deliveries as early as possible. This helps us make sure your pallets reach their destination on time and schedule. Need support? If you have any questions about your deliveries or need help planning your schedule, our Customer Support Team will be happy to help. You can reach them at 01782 525300 or email info@brownsgroup.co.uk . Last delivery dates table.christmas-cutoff { width: 100%; border-collapse: collapse; font-family: inherit; } .christmas-cutoff th, .christmas-cutoff td { border: 1px solid #ddd; padding: 0.6rem 0.8rem; text-align: left; } .christmas-cutoff thead th { background: #ff4d00; color: #fff; } .christmas-cutoff tbody tr:nth-child(even) { background: #f7f7f7; } Service Booked by Delivered by Eco 48 Hour Monday 22 December Wednesday 24 December Premium 24 Hour Tuesday 23 December Wednesday 24 December Saturday Delivery Tuesday 23 December Saturday 27 December Click here , or the button below to view and download our full schedule and delivery times. Thank you for your continued support throughout 2025. Wishing you a very Merry Christmas, and a Happy New Year, from all of us at Browns.

16 September 2025Industry

Exceptional safety culture wins Palletline 11th ROSPA Gold Award

Originally published by Motor Transport, Monday, 15 September 2025. Palletline has earned the prestigious Gold Award from the Royal Society for the Prevention of Accidents (RoSPA) for the eleventh time, after demonstrating a stringent workplace culture encompassing every aspect of health and safety and the physical and mental wellbeing of every member of staff. The accolade recognises the palletised freight distribution network’s consistent efforts to ensure that its health and safety culture is ingrained at every level of the operation – not just across its network of hubs, offices and warehouses but across its 96 members. Announcing the award, Palletline said safety is not just a policy at the network but is embedded in its DNA, shaping every aspect of its operation, with the network boasting the lowest accident rates in the industry. The RoSPA national accreditation is given to businesses and organisations which have implemented world-leading health and safety policies, with rigorous management systems, outstanding control of risk in the workplace and very low levels of error, harm or loss. Palletline has to meet an exacting set of criteria each time to win the award. Workforce buy-in at every level of the operation is measured alongside the company’s accident record and its health and safety management systems. Graham Leitch, Palletline chief executive, said: “This award is a real testament to every member of the Palletline team. “By the very nature of our industry where challenges can arise at any given moment every day continues to be a learning curve. “As such we will continue to strive for the highest levels of safety in everything we do as we seek to build on the standards that have already earned us the reputation as the UK pallet network’s industry leader in health and safety innovation.” Palletline, which was launched in 1992, is a 78-strong member-owned network, made up of a 12,000-strong workforce. It operates a daily fleet exceeding 6,000 vehicles across 96 strategically-located depots, handling more than four million pallets of freight each year. Over the years the company has introduced a series of industry firsts, including being the first network to introduce a 750kg weight limit on unassisted tail deliveries, which have since been adopted by other networks and operators across the wider transport industry. Innovations such as drive-through warehouses, pedestrianised operations, one way traffic systems and 10 mph speed limits and more recently the prevention of forklifts from lifting loads exceeding 400kg above 1.2m, mitigating double deck trailer loading risks, have all contributed to Palletline’s exemplary safety record. Its revolutionary Palleteyes system is among the network’s latest game changers. The first forklift-mounted CCTV and scanning system enhances operational efficiency while significantly reducing risks.

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Top Marks Again for Distribution House in Latest BRCGS Audit...

Contract Logistics: How does it work?

National Apprenticeship Week at Browns: Jade's Journey

Palletline: How does a pallet network, work?

Celebrating Jade and Jackson’s Apprenticeship Success

Why the Midlands Is the Ideal Hub for High-Volume UK Distribution

Choosing the Right Warehousing Partner in 2026

Backing Our Drivers: Improved driver pay backed by long-term investment

Christmas Schedule 2025

Exceptional safety culture wins Palletline 11th ROSPA Gold Award

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