Consignment Tracking
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- Live Updates
Real-time tracking updates.
- Proof of Delivery
Instant digital PODs.
Real-time delivery updates
Full visibility, from collection through to delivery.
We know how important it is to keep our customers in the loop. That's why our tracking tools go beyond the basics.
- 8-Step Tracking
Follow every stage of your pallet's journey, from collection to delivery, with full visibility at each handover point.
- Photo Proof of Delivery
See exactly where your goods ended up. A photo is taken at drop-off to give you peace of mind and avoid disputes.
- Digital Signature Capture
Signed, sealed, delivered. We collect digital signatures on delivery for a clear, time-stamped record you can refer to anytime.
- Live SMS Updates
Stay informed with real-time delivery notifications direct to your phone, no login needed.
Award-winning Support
Straight answers and real help when you need it.
94.2% resolved within SLA
Updated: last 90 days
93.4% answered within time
Updated: last 90 days
Industry leading resolution times
Updated: last 90 days
Last updated: 1 November 2025 at 09:00
Browns' online digital signature, POD access, and pallet tracking tools have become key features in our customer service. They help us respond to queries faster and work more efficiently both essential for keeping customers happy in today's competitive market.
