Elevate Your Supply Chain Performance with Award Winning Logistics in Staffordshire and Beyond

With dedicated on-demand support, instant tracking capabilities and industry-leading success rates, our team of distribution and warehousing specialists are primed to help your business thrive without limits.

Welcome to Browns Distribution

Tech and customer-driven logistics solutions for regional, national and European-bound freight.

Serving all major industries, our award-winning team has been providing customers with dependable, cost-effective transport and storage of palletised goods for over seven decades.

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We are communicators.

Open and effective communication. Clear updates at every mile of your Browns journey.

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We are passionate.

We have a relentless drive to deliver exceptional experiences for our customers.

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We are honest.

We thrive in an environment built on trust and doing the right thing.

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We are innovators.

We're a team that thinks ahead, evolving logistics for modern needs.

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We are ambitious.

We strive for greatness in everything we do, and have big plans for the future.

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We care for our planet.

We play our part in safeguarding our planet and local community.

Discover a winning combination of experience and expertise with a team you can depend on.

Our people are industry experts with decades of practical experience and access to leading support tools, ensuring a service that aligns perfectly with your and your customers' expectations. 

Super-fast Resolutions

Record response and resolution times.

Account Managers

Online, email and telephone support from 6am-10pm.

On-the-go Tracking

SMS updates, photo PODs and app tracking.

Performance Reporting

Monthly KPI reporting and regular SLA monitoring.

Track your consignments with unrivalled precision

Staying confidently informed, not just aware. 

Stay in the loop with real-time SMS alerts and photo POD tracking options. And for a seamless, on-the-go experience? Dive into our mobile app — offering you detailed tracking, every step of the way.

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From the Archive...
Popular articles you may like.

Stay in the loop with all the goings on at Browns HQ.

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Community

Browns' Easter Mission

This Easter, we’re inviting our team, customers and local community to join us in an eggs-tra special mission to put smiles on children's (and grown-ups!) faces across Stoke-on-Trent and Staffordshire. We’re teaming up with 3 amazing charities to collect and distribute chocolate eggs to disadvantaged adults and children in our local area. We're hunting for eggs of all types, shapes, and sizes, and free-from varieties. If you'd like to support our appeal, please email marketing@brownsgroup.co.uk , or simply drop off your donation to Distribution House (main reception): Distribution House, Chemical Lane East, Stoke-on-Trent, ST6 4FB before Friday 22nd March. Thank you, from team Browns. Proudly Supporting

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Browns Distribution

Marketing Team

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Industry

Say hello to Photo on Delivery: Palletline launches latest service

Original article from Palletline Palletline, the UK’s leading palletised freight delivery network, has launched an exciting new initiative which will provide Palletline members and its customers with even greater transparency. The new Photo-On-Delivery service, will place Palletline ahead of the market and on an equal footing with the UK parcels sector offering another layer of protection to member customers. The feature has been launched in response to an increased number of requests from Palletline member customers. The new Photo-On-Delivery service is being offered alongside its existing digital signature capture scheme to offer total peace of mind. Palletline member delivery teams will be able to use their existing handheld devices to capture photos of successfully completed deliveries. Available on most transport management systems it will give drivers the option to take one photo, or multiple images in case of discrepancies. Graham Leitch, Group Managing Director of Palletline, said: We are pleased to announce the launch of the new Photo on Delivery scheme and is one of a number of exciting new developments we have planned for the forthcoming year. Not only is the new service a demonstration of our ongoing investment in innovation coupled with our commitment to continue to push the boundaries ensuring both Palletline and its members provide a best-in-class service. The benefits will be far reaching adding value to both our members and their customers as well as further reinforcing our market leading position. #ThePowerOfPartnership

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Marketing Team

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Company

Palletline eyes latest innovation with next-generation tracking facilities

Our network freight distribution partners, Palletline , have launched their next-generation scanning system, Palleteyes - revolutionising the industry’s freight tracking capabilities. Integrated into Palletline’s new forklift truck fleet, Palleteyes utilises the latest in CCTV technology, wide-aspect barcode scanners and event processing to deliver the most advanced levels of visibility and traceability in the palletised freight industry. The £2M investment forms the latest part of Palletline's commitment to continuously improve and enhance its services through the development and implementation of cutting-edge innovations. As shareholder members of Palletline since 1995, Browns leverages network resources such as shared technology platforms and best practices, to optimise efficiency, transit times and rates, focussing on what truly matters for our customers. Palleteyes is already delivering improved levels of quality control, at the point of unload and reload, eliminating inaccurate scans, improving safety and speeding up sortation processes across its hubs by more than 15%. The system activates within two metres of a pallet, scanning the barcode and displaying important delivery information including bay location for the forklift driver. Simultaneously, two HD CCTV cameras are activated which record a close-up and wide angle video of the pallet’s entire journey from unload to bay to reload, giving members full visibility of their freight via a cloud-based portal. The system also integrates with the forklift’s onboard systems to monitor driver performance and operational productivity, and weighs each load, sounding an automated alarm to prevent drivers from lifting a pallet weighing more than 400kg above a height of 1.2m – in-line with the latest double-deck trailer loading guidelines from the DVSA, HSE and other regulatory bodies. David Brown Jnr, Browns Managing Director, said: We were fortunate to run a BETA phase on the Palleteyes project, and were blown away at the quality, innovation and most importantly, the positive customer response. Palletline are continuing to innovate and provide unique improvements and value, giving Browns customers enhanced peace of mind and faith in the quality and reliability of our service. Introducing Palleteyes How it works Interested in learning more about our network freight offering? Click here!

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Browns Distribution

Marketing Team

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We appreciate the professional and proactive nature of the Browns team, who enthusiastically aim to improve and develop their service. Service levels are excellent, and have given us a step up in terms of quality, supported by an in-depth understanding of our requirements and excellent communications at all times.

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UK Procurement Manager
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