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Exceptional safety culture wins Palletline 11th ROSPA Gold Award! missing alt!
Industry

Exceptional safety culture wins Palletline 11th ROSPA Gold Award

Originally published by Motor Transport, Monday, 15 September 2025. Palletline has earned the prestigious Gold Award from the Royal Society for the Prevention of Accidents (RoSPA) for the eleventh time, after demonstrating a stringent workplace culture encompassing every aspect of health and safety and the physical and mental wellbeing of every member of staff. The accolade recognises the palletised freight distribution network’s consistent efforts to ensure that its health and safety culture is ingrained at every level of the operation – not just across its network of hubs, offices and warehouses but across its 96 members. Announcing the award, Palletline said safety is not just a policy at the network but is embedded in its DNA, shaping every aspect of its operation, with the network boasting the lowest accident rates in the industry. The RoSPA national accreditation is given to businesses and organisations which have implemented world-leading health and safety policies, with rigorous management systems, outstanding control of risk in the workplace and very low levels of error, harm or loss. Palletline has to meet an exacting set of criteria each time to win the award. Workforce buy-in at every level of the operation is measured alongside the company’s accident record and its health and safety management systems. Graham Leitch, Palletline chief executive, said: “This award is a real testament to every member of the Palletline team. “By the very nature of our industry where challenges can arise at any given moment every day continues to be a learning curve. “As such we will continue to strive for the highest levels of safety in everything we do as we seek to build on the standards that have already earned us the reputation as the UK pallet network’s industry leader in health and safety innovation.” Palletline, which was launched in 1992, is a 78-strong member-owned network, made up of a 12,000-strong workforce. It operates a daily fleet exceeding 6,000 vehicles across 96 strategically-located depots, handling more than four million pallets of freight each year. Over the years the company has introduced a series of industry firsts, including being the first network to introduce a 750kg weight limit on unassisted tail deliveries, which have since been adopted by other networks and operators across the wider transport industry. Innovations such as drive-through warehouses, pedestrianised operations, one way traffic systems and 10 mph speed limits and more recently the prevention of forklifts from lifting loads exceeding 400kg above 1.2m, mitigating double deck trailer loading risks, have all contributed to Palletline’s exemplary safety record. Its revolutionary Palleteyes system is among the network’s latest game changers. The first forklift-mounted CCTV and scanning system enhances operational efficiency while significantly reducing risks.

Palletline Partners with Auditel to Drive Carbon Neutrality Across Its Network! missing alt!
Industry

Palletline Partners with Auditel to Drive Carbon Neutrality Across Its Network

Originally published by UK Haulier, Thursday, 28 August 2025. Palletline , the UK’s leading palletised freight distribution network, is stepping up its sustainability efforts by partnering with Auditel , experts in carbon management and cost reduction solutions. Together, the two businesses have developed a robust methodology for capturing verifiable data across Palletline’s entire network to measure carbon impact with the ultimate aim of making all hubs and its 96-member network net carbon neutral – a first for the industry. And through a series of decarbonisation projects Palletline has already reduced carbon emissions by 20-25% at its central hub. Palletline has long been at the forefront of sustainability. It was the first network to achieve ISO 50001 certification and continues to lead the way by meeting the accreditation’s stringent energy management standards by demonstrating improvement year on year. A trailblazer in the sector and with innovation at the core of its DNA, Palletline first commenced energy data collection in 2015. In 2018, the company introduced an industry leading energy-saving programme and has continued to make significant progress overcoming challenges like COVID-related fluctuations which resulted in volumes reaching record levels. By 2022 however the results were clear. Substantial investments, including the installation of LED lighting, skylights, and a new FLT fleet in 2023, culminated in the company’s most energy-efficient year ever. A key milestone was when Palletline identified that LPG accounted for nearly 70% of its carbon footprint at the central hub. Its new, more efficient fleet, including 10 electric forklifts, has already reduced energy usage by 20% annually. Additionally, the company’s unique multi-hub model too has made a considerable dent by reducing 3 million+ trunking miles per year compared to a single hub model. The partnership with Auditel will enable Palletline to map its entire network’s energy use, pinpointing areas for further improvement and implementing decarbonisation strategies that will make a tangible impact. Carbon footprint analysis is already underway for many network members which includes data collection across Scope 1, 2 and 3 emissions and will enable Palletline to accurately calculate the individual CO2 footprint for every pallet handled throughout the Palletline network. Harpreet Sohal, Palletline’s Director of Business Information, leads the initiative. “Palletline has always been environmentally conscious and we are committed to improving our sustainability now and for the future. “Our partnership with Auditel provides the expertise and integrity needed to scale our sustainability efforts. By working together and undertaking our data capturing processes and measurement will provide a clear strategy in helping us to improve our carbon footprint and drive down our emissions further reinforcing our market leading position.”

A Year Of Innovation For Palletline! missing alt!
Industry

A Year Of Innovation For Palletline

Originally published by UK Haulier, Friday 14th Feb 2025. Palletline , the UK's leading palletised freight distribution network, has further reinforced its market position with the introduction of a host of innovations which are reaping dividends across the network for both members and their customers. Established as the UK's first pallet network in 1992, Palletline has since been at the forefront of innovation, setting a benchmark for other networks to follow. However, in the past 12 months it has surpassed all others leading the way with the development of a range of solutions to provide a level of visibility and service that is both unique and unmatched in the marketplace. At the vanguard of recent innovations is Palleteyes , the industry's first forklift-mounted CCTV and scanning system. Palleteyes is a development that has revolutionised the palletised freight sector, delivering the most advanced levels of visibility and traceability in the industry and in turn improving Palletline's efficiency and hub capacity. The culmination of a £2 million investment, Palleteyes is a game-changing solution which is the most progressive of its kind, setting the bar for technology not just within the pallet network sector but across the logistics industry. Integrated into the company's forklift truck fleet, Palleteyes utilises the latest advances in CCTV technology, wide-aspect barcode scanners and event processing to deliver the most advanced levels of visibility and traceability in the palletised freight sector. The outcome is improved levels of quality control at the point of unload and reload, with inaccurate scans eliminated, enhanced safety and an improvement in sortation efficiency of more than 15%. Activating within two metres of a pallet, the state-of-the-art system scans a barcode and displays important delivery information including bay location for the forklift driver. Simultaneously, two HD CCTV cameras are activated recording a close-up and wide-angle video of the pallet from unload to bay to reload "“ giving network members full visibility of their freight at all times via a cloud-based portal. The system also integrates with the forklift's onboard systems to monitor driver performance and operational productivity, and weighs each load, sounding an automated alarm to prevent drivers from lifting a pallet weighing more than 400kg above a height of 1.2m "“ in-line with the latest double-deck trailer loading guidelines from the DVSA, HSE and other regulatory bodies. Another technological development, Palletline's Photo-On-Delivery service, was also launched, placing the network on an equal footing with the more technologically advanced parcels sector and offering more transparency and protection to customers. Operating alongside Palletline's digital signature capture process, Photo-On-Delivery allows the network's delivery teams to use their existing handheld devices to capture photos of successfully completed deliveries. Compatible with transport management systems, drivers have the option of taking one or more photos in case of discrepancies. Members across the network are reporting improved efficiency and visibility across their operations as well as new business wins as a result of this latest advanced technology. Gina Helm, Business and Operations Manager of Palletline member Anglia Freight said: The launch of Palleteyes and Photo-On-Delivery has been a real game-changer for us and our customers. Not only does it give us significantly enhanced layers of visibility of the freight we're sending through the Palletline network, but our customers have total peace of mind, knowing their valuable goods can be fully tracked, with on-board forklift CCTV or photographic evidence, at every stage of a consignments journey through the network. It has not only contributed to our customer retention but has also proved to be a unique selling point that is attracting new customers to our business. Similarly, Carl Hepworth, Palletline Supervisor at member Expect Distribution said: The introduction of Palleteyes has been really valuable within our operation, becoming the go-to tool for quick and accurate query resolution. Plus, we've fully integrated the Photo-On-Delivery service into our own standard processes. It has had the added benefit of improving our service to private addresses too, enabling us to deliver to a customer's pre-agreed secure location, which ultimately reduces the need for redelivery services and gives our customers complete peace of mind. Palletline Group CEO Graham Leitch said the latest developments are part of Palletline's programme of innovation as the network maintains its position at the forefront of the palletised freight sector. He said: The volatility we have seen within our sector over the past 12 months has been unprecedented and therefore maintaining a competitive edge has never been so important. The benefits of our new initiatives have and will continue to be far reaching, not just to the advantage of our members but also to their customers. Here at Palletline we pride ourselves on our commitment to pushing the boundaries, ensuring that we remain ahead of our competitors and provide a best-in-class service unmatched by other networks in the industry. To further extend its offering and provide its members with additional service flexibility, Palletline launched its brand-new Half+ pallet, providing value-for-money for customers who need to transport pallets of up to 1.8 metres in height and 500kgs in weight. Designed for B2B customers, the Half+ pallet meets the needs of retailers and e-commerce brands and is ideally suited for regional and nationwide distribution environments.

Discussing the challenging road ahead: David Brown Jnr meets with Bank of EnglandDavid Brown Jnr meets with the Bank of England.
Industry

Discussing the challenging road ahead: David Brown Jnr meets with Bank of England

Last week, I had the privilege of meeting with Andrew Bailey , the Governor of the Bank of England , to discuss the significant challenges facing the road transport sector over the next five years. I was joined by Richard Smith, Managing Director of the Road Haulage Association (RHA) , Alex Knowles, Managing Director at Knowles Logistics , and Michael Cundy, Managing Director of Suttons Tankers. We had open and honest discussions about the haulage industry, focusing on the challenges faced by both individual operators and the sector as a whole. These conversations highlighted the significant role our industry plays in supporting the UK economy and its impact on the cost of goods and services nationwide. Andrew was not only receptive to our concerns but also genuinely surprised by some of the headwinds we encounter, particularly the rising costs and market pressures that affect our day-to-day operations. As many of my colleagues know, running a transport company is becoming increasingly expensive. In recent years, record numbers of hauliers have, unfortunately, been forced out of business due to high operating costs and reduced volumes. These issues are compounded by contracts that fail to keep pace with escalating fuel and energy prices and the competitive disadvantages we face within the European market. We emphasised the urgent need for government intervention to reduce the pressure on our sector. Fuel costs alone account for a significant portion of operating expenses (around 31-36% for the average fleet). With the added burden of rising vehicle and maintenance costs, any potential increase in fuel duty would be a devastating blow to many businesses. Several measures were also proposed that the government could adopt to support our industry and deliver wider economic benefits. One key recommendation was the introduction of an essential user rebate, reducing the cost of fuel for commercial vehicles by 15 pence per litre. This would provide much-needed relief to hauliers and bring UK fuel duty levels more in line with those across Europe. As a member of the RHA and a business leader who witnesses these industry struggles first-hand, I was grateful for the opportunity to contribute to this discussion and ensure our sector's concerns are considered in future government decision-making. Something that is essential if we are to secure a stable future for the UK's road transport industry. David Brown Jnr Managing Director, Browns Distribution

Understanding Logistics Models: A brief guide to 1, 2, 3, and 4PL! ! missing alt!
IndustryInsight

Understanding Logistics Models: A brief guide to 1, 2, 3, and 4PL!

In the world of logistics, terminology can often be confusing. Even those in the industry occasionally need a moment to recall the meaning of an acronym. Terms like 3PL, and 4PL are frequently used, but what do they mean, and how do they differ? Understanding these logistics models is crucial for businesses looking to optimise their supply chain operations. Below, we've broken down each model, from 1 to 4, to clarify their meanings, benefits and the type of businesses you'll typically see making use of them! 1PL (First-Party Logistics) First-Party Logistics refers to a business managing its own logistics and supply chain operations, without outsourcing. This includes handling transportation, warehousing, inventory management, and distribution internally. Typically, this model is only suitable for small businesses with simple logistics needs and sufficient resources to manage operations in-house. Pros Cons Full control over the supply chain. Direct oversight of processes and operations. Potential cost savings by eliminating middlemen. High capital investment in infrastructure and technology. Limited scalability and flexibility. Higher risk of inefficiency and errors without specialised expertise. 2PL (Second-Party Logistics) Second-Party Logistics involves outsourcing transportation and logistics functions to external providers. These providers are typically asset-based carriers such as freight forwarders. The 2PL model is Ideal for businesses looking to outsource transportation while retaining control over other logistics functions. Pros Cons Access to specialised transportation services. Potential cost savings on transportation. Flexibility in choosing different carriers for specific needs. Limited control over the logistics process. Coordination challenges with multiple carriers. Potential communication gaps leading to inefficiencies. 3PL (Third-Party Logistics) Third-Party Logistics refers to outsourcing a broader range of logistics services to external providers. 3PL companies offer comprehensive solutions, including transportation, warehousing, inventory management, order fulfilment, and even returns processing. Admin: Browns is a great example of a typical 3PL provider. We can handle every part of a supply chain operation including transport, warehousing and fulfilment. Check out more here. The 3PL model is best for businesses seeking a comprehensive logistics solution to enhance efficiency and reduce operational costs. Pros Cons Comprehensive logistics solutions from a single provider. Access to advanced technology and expertise. Scalability and flexibility to meet changing business needs. Enhanced efficiency and reduced operational costs. More time and energy to focus on core business. Dependency on the 3PL provider for critical operations. Potential challenges in maintaining consistent service quality. Possible higher costs compared to handling logistics in-house. 4PL (Fourth-Party Logistics) Fourth-Party Logistics involves outsourcing the management of the entire supply chain to a single provider. A 4PL acts as an integrator, coordinating and managing multiple 3PLs and other logistics functions to provide end-to-end supply chain solutions. Admin: At Browns, we have great relationships with some of the UK's largest 4PL providers, which sees us working hand-in-hand with other hauliers to store and move goods across the country. The 4PL model can be intricate, and is perfect for large enterprises with complex supply chains requiring end-to-end management and strategic optimisation. Pros Cons Holistic supply chain management and optimisation. Strategic focus on improving the overall supply chain performance. Single point of contact for all logistics and supply chain needs. Enhanced visibility and control over the entire supply chain. Higher costs due to comprehensive service offerings. Increased dependency on the 4PL provider. Potential challenges in aligning business goals and strategies. And there you have it! Understanding the differences between logistics models is essential for businesses looking to improve their supply chain. Each model has its own benefits and challenges, and choosing the right one, as well as the right partner, can greatly affect a business' efficiency, costs, and overall success. Looking to outsource your supply chain operations? Our team is just a phone call or message away.

UKWA visit Distribution House to mark their 80th AnniversaryThe UKWA visit Browns Distribution.
CompanyIndustryCommunity

UKWA visit Distribution House to mark their 80th Anniversary

We were delighted to welcome representatives from the United Kingdom Warehousing Association to Distribution House on Tuesday, as part of the organisation's "˜2024 The Year of Warehousing' campaign. Clare Bottle, CEO of the UKWA arrived in style in her liveried Tesla, and was joined by Deborah Vickers, and Angie Dawson, representatives of the Douglas Macmillan Hospice , and Harpreet Sohal, Director of Business Information at our network partners, Palletline. After a meet and greet with some of the Browns team and a company presentation delivered by David Brown Jnr, guests were given a tour of Distribution House, and put through their paces in some fun head-to-head challenges. Around the Warehouses in 80 Visits is an ambitious quest to journey across the UK to highlight the essential role of warehouses in supply chains, the UK economy, and achieving net-zero goals. Distribution House was warehouse #57 on Clare's journey. As part of the visit, the Browns team have been fundraising for the Douglas Macmillan Hospice "˜Dougie Mac', with the UKWA matching funds up to £80. We'd like to say a huge thank you everyone who took the time to visit us, and a special thanks to Clare and the UKWA for their tireless efforts in championing the warehousing industry. #TheYearOfWarehousing #YOW2024

We're shortlisted for Staffordshire's Business of the Year Award!! missing alt!
CompanyIndustry

We're shortlisted for Staffordshire's Business of the Year Award!

We're thrilled to have been shortlisted in the Business of the Year category at the Staffordshire University Business Awards! The shortlisting marks the 5th award final of the year for Browns, with the team also scooping the Commercial Growth award at Palletline's Annual Awards ceremony earlier this year. The Business of the Year award recognises the Staffordshire based business that demonstrates outstanding success in their most recent financial year. Success is judged on metrics such as exceptional growth, increased trading profit, service development, staff development, new products, or production techniques, with an additional focus on businesses committed to corporate social responsibility. David Brown Jnr, Managing Director said: We're thrilled that Browns has made the shortlist and are really looking forward to the evening, where we'll have the opportunity to meet colleagues from across Staffordshire and the surrounding areas. Staffordshire is a powerhouse of manufacturing and entrepreneurship, and we feel lucky to work with many of these outstanding businesses on a daily basis. Winners will be announced on Thursday 5th September. Best of luck to our fellow finalists across all categories!

Successive shortlist double for Browns! missing alt!
CompanyIndustry

Successive shortlist double for Browns

We are thrilled to have been shortlisted for a duo of honours at this year's Motor Transport Awards! Since their introduction in 1986, the Motor Transport Awards have celebrated the very best of the road haulage industry, and are widely regarded as the pinnacle of excellence among UK road transport fleet operators, vehicle manufacturers, and other innovators. We're proud to be shortlisted for both the Haulier of the Year Award and the Customer Care Award. With the former recognising operators who consistently demonstrate customer service excellence, and the latter billed as the most coveted award in the road transport industry, recognising an outstanding company with tenacity for adaptability, innovation and excellence. Having previously been shortlisted in both 2016 and 2023, our place in back-to-back finals is a nod to our team's efforts in pushing us to achieve greatness in everything that we do, and provide a service to be proud of. A judging panel of more than 50 independent leaders in the transport industry sat down to review entries, and Browns sits among industry stalwarts and trailblazers alike. Winners will be announced at London's Grosvenor House Hotel, on Wednesday 4th September 2024, with the ceremony being the third in Browns' busy summer schedule, following shortlists in both the UKWA Awards for Excellence , and the Staffordshire Chambers of Commerce Business Awards. A big thank you to Motor Transport and category sponsors. And of course, we owe a huge shout-out to our customers for their continued trust and support! #TeamBrowns

We're UKWA Awards for Excellence Finalists!! missing alt!
CompanyIndustry

We're UKWA Awards for Excellence Finalists!

We are thrilled to have been shortlisted for the Logistics Service Provider of the Year Award, at the 2024 UK Warehousing Association Awards for Excellence. First held in 1999, and organised by the UKWA - Britain's leading trade organisation for the logistics sector - the awards celebrate excellence in the warehousing sector and highlight the achievements of the top-performing individuals and organisations across our industry. Shortlisted for the same award in 2023, but just missing out, we'll be hoping to return from London this year with the trophy in-hand. The Logistics Service Provider Award specifically recognises professionalism, great leadership and a demonstration of continual best practice, alongside a full commitment to meet and exceed the UKWA's key principles of working safely, ethically, and profitably. Managing Director, David Brown Jnr commented: We're thrilled to be in the running for Logistics Service Provider of the Year for the second year in a row. To be recognised among the very best in our industry is a testament to our team's dedication to exceptional service, and our ability to constantly evolve to keep ahead of our competitors, and position us as a preferred supply chain partner for the outstanding customers we serve. Winners will be announced at the UKWA Annual Lunch & Awards, at the Royal Lancaster London, on Wednesday 10 July 2024. #TeamBrowns

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