Ethos & Values

Ethos, Values, Principles

THE VISION

COMPETITIVE | RELIABLE | SOLUTIONS

To provide our customers with the perfect logistics solution that fits seamlessly into their supply chain. To add value to their service offering by increasing efficiency resulting in a competitive cost model.

THE MISSION

MUTUAL | SUCCESS

To provide all of our stakeholders with leading edge innovative solutions, creating new industry leading standards by developing a knowledge rich workforce dedicated to the mutual success of our customers business and Browns Distribution Services Ltd.

THE ETHOS

CUSTOMER | FOCUSED | WORKFORCE

We will continue to build a sustainable, profitable organisation through an ethos of a caring, dedicated and supportive customer focused workforce.

THE VALUES

BE | B.E.S.T
  • Be Positive
    Approach all challenges with a ‘can do’ attitude, encourage and appreciate each other’s efforts in achieving the communal business goals.
  • Earn Respect
    Demonstrate that you are committed and capable and give respect in order to earn it.
  • Strive to Improve
    Set yourself a standard to achieve and then surpass it. Work closely with your team to deliver the best outcomes for our customers.
  • Take Responsibility
    Hold yourself accountable. Affect positive change through reflective action.

THE STAKEHOLDERS

PROMISES | DELIVERED

OUR CUSTOMERS

A premium service for an appropriate commercial value will be promised and delivered to our customers which will strengthen their own market positioning and satisfaction.

OUR SHAREHOLDERS

Maximum value for our shareholders will be achieved through solid business planning that extends beyond a theory and is deployed with measurable return.

OUR PEOPLE

We will retain and develop our capable, enthusiastic and committed people through empowerment and engagement into the business leadership, driving positivity and diligence.

OUR PARTNERS

As a socially responsible business, community is key. Purchasing, charity and employment are at the heart of our cultural and ethical principles.

THE NEXT GENERATION

Talent is critical to the sustainability of the Company; ‘bench strength’ will be achieved by providing a future in logistics through education and organic growth.

THE BUSINESS PRINCIPLES

OPERATIONAL | EXCELLENCE

We set the highest standards of performance and strive for the best internal governance and controls. We act and think like owners and partners who demand financial rigor and risk discipline to maintain a fortress balance sheet. Striving to build and maintain the best most efficient stakeholder systems and operations we are disciplined and transparent in everything we do, executing our commitments with both skill and urgency.

ACTIONS | vs | WORDS

We will not compromise our integrity and have the courage to deal only in truths. With a dignified approach we foster an environment of; respect, inclusiveness and humility and help strengthen the communities in which we work and live.

TRAIN | & | RETAIN

We employ, train and retain great diverse employees who embody a winning culture. We empower our people to; think, act, solve and be accountable. We strive to be good leaders who; inspire, coach and council, and offer; meaningful concise and positive communication.

CONTACT
01782 525300
Browns DistributionRavensdale, Tunstall, Stoke-on-Trent
Staffordshire, ST6 4NU, UK
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