At Browns Distribution, we believe that when our people grow, the business grows with them. That’s why we’re always proud to celebrate team members who want invest in their own development and take the next step in their careers. Recently, two of our colleagues, Jade and Jackson, completed their apprenticeships, and both have plenty to be proud of! Jade – Customer Service Specialist Apprenticeship Jade joined Browns in 2017 and works as a Customer Support Supervisor. She has successfully completed her Level 3 Customer Service Specialist apprenticeship, achieving distinctions across all key areas. This is a fantastic achievement and a real reflection of Jade’s hard work, focus, and desire to keep improving. Over the past few years, Jade has developed into a confident leader within our customer support team, consistently setting high standards for herself and others. Alongside this, Jade is well known for her sense of humour and the laughter she brings to the office, helping to create a positive and supportive atmosphere for the whole team. We’re incredibly proud of what Jade has achieved and the positive example she continues to set. Jackson – Team Leader Apprenticeship Jackson has been with Browns since 2022 and works in our warehouse as a Stock Administrator. He recently completed his Level 3 Team Leader apprenticeship, adding valuable leadership skills to his operational experience. Since joining the business, Jackson has grown significantly in his role. His understanding of how the warehouse fits into the wider operation has developed alongside his day-to-day responsibilities, and he’s become a trusted and supportive presence within the team. We’re proud of Jackson’s progress and the dedication he shows to both the business and his teammates. Supporting Positive Development Here at Browns Distribution, we are committed to supporting the positive development of our people throughout their career. Actively encouraging learning, training and progressions through providing opportunities helping to build confidence, develop new skills and reach an individual’s full potential. We understand that when our people develop, so does our business, benefiting from teams with greater capabilities and shared success. A spirit of ambition is something we value highly here at Browns, when team members show this ambition to learn, grow and take on new challenges, they are supported and encouraged to do so. This approach helps to create the culture we admire here at Browns, where people feel motivated to invest in themselves knowing their efforts will be backed up by the business. Further Success Jade and Jackson are not just 2 isolated examples, as we have other success stories and will continue to have these successes. We remain committed to supporting future apprenticeships and development pathways to ensure our people have the tools and encouragement needed to build long-term careers here at Browns. "Jade completed her apprenticeship with commitment, strong work ethic and a genuine willingness to learn. She worked hard to develop her skills and consistently applied her learning in the workplace, showing growing confidence and capability. Her efforts and high standards were recognised through achieving distinctions in all areas of her apprenticeship, which is a credit to her determination and dedication. Well done, Jade!" Kerry Wood, Business Relationship Manager "Since completing his Apprenticeship Team Leader course, I have seen a significant and positive change in Jackson’s performance. His operational awareness has improved greatly, and he now demonstrates a much stronger understanding of day-to-day processes and responsibilities. Jackson’s approach to dealing with customers has become more confident and professional, and he communicates clearly and effectively. Overall, he has developed into a more assured and capable team leader, showing a consistently professional approach when supporting and leading the team." Luke Cobden, Warehouse Manager
