Network Freight Manager

Are you an experienced leader with a background in managing activities within a pallet network member operation? Do you enjoy keeping things running smoothly, building strong working relationships, and providing excellent service? If so, we’d love to hear from you!

Browns Distribution is growing, and we’re looking for a Pallet Network Freight Manager to take charge of our network operations and help ensure our customers get the reliable service they expect.

About Browns

Browns Distribution is a third-generation, family-owned logistics company that has grown to become Staffordshire’s leading transport and warehousing provider, offering comprehensive haulage and storage of palletised goods.

We are proud shareholder members of Palletline, the UK’s leading palletised freight distribution network, and work with a group of the best hauliers to deliver freight on-time and in full across the nation.

Our people shape our service. Being a part of Team Browns means embracing a culture of innovation and collaboration. In return, we’ll support our team in the best way we can, being the perfect place to work, learn and grow.

Your typical day-to-day responsibilities will include...

• Coordinating and managing the operations of the pallet network team to ensure efficient freight movement;
• Developing and maintaining strategic relationships with hubs and depots within the network;
• Monitoring performance metrics to ensure service levels are consistently met or exceeded;
• Ensuring adequate cover is provided across all areas of the department, including drivers, vehicles, and the office team;
• Resolving customer, depot, and driver queries or delivery issues promptly and effectively;
• Overseeing operations to ensure all drivers adhere to administrative policies, procedures, safety rules, and regulations;
• Using various platforms and software to efficiently record and access information;
• Quickly identifying and resolving problems as they arise;
• Producing and monitoring KPIs to effectively manage the team and overall operation.

About you!

As a crucial link between Browns and the Palletline Network, you'll be...

• Experienced in managing the complexities of a team within a Pallet Network environment;
• Confident in working independently and solving day-to-day operational challenges;
• Skilled in vehicle planning to achieve operational efficiency;
• Proactive in managing and addressing challenges effectively;
• An excellent communicator with strong telephone skills and the ability to empathise with customers;
• Computer literate, with a solid understanding of MS Office;
• Diligent, with exceptional attention to detail;
• A quick learner who can adapt and implement changes as needed.

The successful candidate must:

• Have experience of working with/for a Pallet Network (min. 2 years);
• Have experience of managing a team (min. 2 years).

What’s in it for you?

We're big on progression, innovation, and culture, working to drive our industry forward. Our talented team knows what it takes to deliver exceptional services for our customers, and we want to support them to do this in the best environment possible.

With two floors of bright working and recreational spaces, collaborative meeting areas and ergonomic infrastructure,
we’re confident you’ll find Distribution House a workplace to feel inspired!

Some of the perks you'll find at Browns...

• Regular office and social events
• An extra day off on your birthday
• Discounted gym membership (APEX Gym, Stoke)
• Modern office building
• Free company uniform
• Growth and development through funded training programmes
• Opportunity for career growth
• NEW service loyalty programme

Next Steps

Ready to apply?

Hit the button below to send us your CV and get started! Don't forget to include your name and the role you're applying for. 

This position is based on-site at our Stoke-on-Trent HQ.